RESERVATION RULES

General rules:

• You can make a reservation no earlier than one week before and no later than 15 minutes before the session
• The reserved session must be paid in advance online
• The reservation time must be kept — please be on time

EMS for the First Time:

• The reservation is for a whole hour
• The reservation may not be cancelled but can be transferred
• If you cannot make your session, you can send someone in your place

I Know EMS – individually or the programmes:

• Your reservation is for 30 minutes
• The reservation can be changed in your programme (Change your reservation at www.bodyexpress.cz/en)
• More than 24h before the session ¬– click on the symbol next to your reservation and select a new date up to one week in advance
• Less than 24h before the lesson – click on the symbol next to your reservation and select a new time up to 24 hours in advance
• If you cannot make your session, you can send an experienced person in your place
• If you need to cancel the lesson, you must ask your trainer at least one week before the next session

For the START THE CHANGE, IN GREAT SHAPE and STILL IN SHAPE programmes:

• When you purchase a programme, we will automatically reserve the same day and time you select for your session each week so that no one will disturb your training
• The 10-week programme can be used up to 15 weeks after purchase
• The 25-week programme can be used up to 35 weeks after purchase
• The 50-week programme can be used up to 65 weeks after purchase